FAQs

For any questions or enquiries, email us at enquiries@therealguys.com

We donate 100% of profits to support those in need. The Real Guys (TRG) was founded with a mission to create real change beyond just donating or protesting. All profits, after covering essential costs like production, shipping, and marketing, go directly to charitable causes.

As TRG grows, there may be changes, such as hiring additional staff. Any updates affecting our donation commitment will be shared transparently on our social media and website.

Our profits are donated to reputable organizations providing relief in Palestine:

• UNRWA - Gaza Emergency Appeal: Offering urgent assistance to those affected by the crisis in Gaza.

• PCRF - Palestine Children's Relief Fund:Providing medical aid and support to Palestinian children.

• Islamic Relief - Palestine Emergency Appeal: Delivering essential emergency relief throughout Palestine.

If we find other organizations that can have a greater impact, we may adjust our donations accordingly. We will share all updates on social media and our website to keep you informed.

We provide regular updates on how your contributions are making a difference, including detailed reports on donations and their impact. Follow our journey on our website and social media channels.

We welcome support from those who share our mission. If you would like to get involved, please contact us with your vision and how you hope to contribute to our mission. This helps us understand your skills and how we can work together to make an impact. Reach out to us at enquiries@therealguys.com

Our jerseys are designed to match the standard fit of popular football brands like Puma, Nike, and Adidas:

• For Men: Select the size you usually wear in men's football jerseys.

• For Women: Since the jerseys are based on men's sizing, we recommend ordering one size up from your usual size for the best fit.

Once shipped, UK orders typically arrive within 2-3 business days via Royal Mail 48 tracked service. You will receive tracking details to monitor your delivery.

If you need to change or cancel your order, contact us as soon as possible at enquiries@therealguys.com. Once your order has been processed or shipped, changes may not be possible.

Currently, we only ship within the UK to keep costs low and maximize donations. We plan to offer international shipping soon as we grow and demand increases.

For UK customers, the listed price includes VAT. Shipping costs are added at checkout, and there are no hidden fees.

To maximize our donations, we do not offer returns. However, if you experience any issues with your order, please contact us at enquiries@therealguys.com. We value your satisfaction and will do our best to resolve your concerns.